Customer Feedback

Review Management 101 - Part 2: After the sale - Asking for Customer Feedback

It goes a long way to ask a customer, “How did it go?”. It shows you want to know, it shows you care. It’s also a big leap for some business owners who fear asking or exposing themselves to negativity. This is a new world and the customer experience does not end with the sale. Asking for feedback is an absolute must for business owners as well as Step #2 in our Review Management Series.