In the past, reputation management hasn’t always had the best “reputation” itself. If you’ve ever heard the terms “public relations” or “crisis control” in relation to a business, you may think of a sleazy team of men in suits covering up shady business practices or even straight out lying to the public in order to [...]
You’ve earned that 5 star review, now what? Now it’s time to show it off to the world through adding positive reviews to your marketing campaign.
Responding to Reviews isn’t Recommended, it’s a Requirement. While it might be daunting, responding to Positive AND Negative reviews is a MUST.
You’ve gotten positive feedback, now it’s time to ask for the review. To get results, you need to ask when you are top of mind, and you have to make it easy.