What Is Review Management Software and Why Your Business Should Be Using It

Review management software helps businesses collect, monitor, and respond to customer reviews across various digital platforms, improving their online reputation. Tools like Review Monkey automate review requests and provide robust reporting to local service businesses, helping them gain customer trust, boost visibility, and engage more effectively with their audience. With features like real-time notifications and sentiment analysis, businesses can stay on top of customer feedback and make data-driven decisions.